Steph joined the team covering a maternity cover contract role and from the very beginning has had a significant positive impact on the business; launching and managing a number of innovative HR initiatives and improving our current processes significantly. Steph's approach to Human Resources is practical, detail orientated and effective. She has an extremely strong knowledge of legislation and dealt with IR matters fairly and professionally, within her first month in the business Steph tackled a sensitive ER matter that was resolved in full, thanks largely to her well-polished critical thinking ability and her commercial focus. Her ability to gauge a solid understanding of the challenges and needs of the business and an approach to addressing them has been a breadth of fresh air and had an immediate positive impact on the business during a challenging period of restructure and change. I found Steph to be a supportive and committed leader with strong business ethics. She is approachable, knowledgeable and a good motivator, she leads by example and holds team members accountable while always assisting others to learn and grow professionally. Steph is always positive and flexible, and is well-respected and sought-after not only by her team but the wider business. Steph is a strong, experienced, and a commercially aware HR professional I would be confident in her ability to influence and hold credibility at any level of the organisation, and design fit for purpose, value add solutions to meet real, long term business needs. Steph did an excellent job in this position, was a pleasure to work with and an asset to our organization during her tenure at Canterbury I have no hesitation in recommending Steph as an HR professional.